Reviews of Bill's Heating
4.983606557377(Based on 61 rated reviews)
06-Nov-2024
Product or service reviewed: Sump Pump
Even though I had a non-emergent issue, Rick and Juan were there within 48 hours to evaluate. I needed a part replace and they had it available, replacing it immediately. They were so personable and respectful to me and and everything in my home, including my dog! :) Such a pleasant experience!
05-Nov-2024
Product or service reviewed: Maintenance on furnace and air conditioner condenser
Tony was very thorough and explained what he did to service both units and what measures to take to add longevity and performance going forward.
29-Oct-2024
Product or service reviewed: Heating Repair
My technician Derrick was exceptional , Super nice guy, extremely professional, my heat was on extremely fast . Derick know what hes doing and explained every process. He knows his stuff
Mary Heatherly
Elkhart,Indiana
19-Oct-2024
Product or service reviewed: Heater repair
Mike Gamble did a great job helping us!Hes the best!5 Star!!
10-Oct-2024
Product or service reviewed: Funace maintenance
Maintenance complete. Didn't try to sell me a new furnace.
07-Oct-2024
Product or service reviewed: UVAC fall service and toilet fix
Technician: David & Emmanuel
I had Bills guys out twice today. First, I had the fall service on and the guy was so thorough and explained everything to me. Then a little later Emanuel came and replaced a wax ring on a toilet. He was also thorough and pleasant. My family is a long time customer, and we are always happy with the speed of service!
14-Aug-2024
Product or service reviewed: AC repair.
I called at 7:30 in the morning my AC unit was freezing up. I gave them all the details I could and the came that afternoon! Dave got straight away to work talked to me about what he was doing and looking for. He was very through! My unit was alittle low on Freon. We talk about options. He never pushed anything on us we didnt need and I very much appreciate that. What a great company! They have landed all of our business! I look forward to having them take care of us for years to come!
05-Aug-2024
Product or service reviewed: Fvix water leak
Emmanuel was very professional and works very efficiently. Excellent service. Will definitely call again for future service and problems. Thank you
Tony Weisser, Jon Bushong
Syracuse, In
28-Jul-2024
Bills heating inc. was great to work with! Thank you Tony for helping us figure out our AC issues! We appreciate your service.
15-Jul-2024
Product or service reviewed: Plumbing
Technician: Rick & Christian
Rick and Christan were polite and knowledgeable as are all Bill's Heating technicians I have had. They quickly solved my basement plumbing concern. Thank you, yet again, my go to company!
05-Jul-2024
Product or service reviewed: 7/5
TONY IS FANTASTIC!! OUR COMPANY'S A/C QUIT WORKING I CALLED BILLS HEATING AND THEY SENT TONY OUT SO FAST!!! AND TONY GOT THE JOB DONE FAST! MOTOR WAS REAPLACED AN THE AIR IS ON! THANKS TONY!
RACHEAL RODRIGUEZ
elkhart
28-Jun-2024
Product or service reviewed: HVAC Service
Tony was prompt, professional, courtesy, and very knowledgeable about my unit. He was kind and well-spoken with outstanding customer service. I will always request Tony !
18-Jun-2024
Product or service reviewed: Geothermal issue
Dave M. is incredibly capable at his profession and was able to assess the situation and determine what failed in the geothermal unit causing it not to work but then went further and discovered what caused the failure to occur. We are impressed that he took the time to really look at the entire system and how it interacted with other systems instead of just bandaging the immediate issue. He likely prevented an emergent infrastructure failure that would have been costly and caused significant damage. With his expert knowledge and experience along with his pleasant demeanor, we think he is a true gem!
Heather Reichenbach
Warsaw, Indiana
07-Jun-2024
Product or service reviewed: AC maintenence
Alex was polite and knowledgeable. I appreciated his work ethics. I have never been disappointed with the Bill's Heating team of technicians.
30-May-2024
Product or service reviewed: service plan , and capacitor
Emmanuel gave great service and took time to explain information.
Miraim A Bryant
Pierceton Indiana
20-May-2024
Product or service reviewed: Servicing our heating, cooling and water heater
Technician Emmanuel was polite, professional, and answered all my questions. We were very pleased.
Gary & Linda Fribley
Warsaw, IN
17-May-2024
Product or service reviewed: garbage disposal
Emmanuel did a great job of replacing a leaky, rusty garbage disposal. He was professional, knowledgeable, and courteous.
14-May-2024
Product or service reviewed: sewage pump installation
Had an issue with our sewage pump on a Saturday.I called the after hours number and Emmanuel was here within the hour.He suggested a temporary fix for the weekend and then was promptly back Monday morning to install a new one.Emmanuel was very professional and courteous. And we appreciated his quick response in getting the job done.Thank You.
10-May-2024
Product or service reviewed: Install water heater
Technician: Emmanuel T. & Taylar
Emmanuel was quick and polite. I was impressed with his demeanor and knowledge of the water heater and he showed me how everything works. Thank you Bills heating inc. the receptionist was also very kind in helping me get my service same day.
Cathy Sincroft
Warsaw Indiana
08-May-2024
Product or service reviewed: Maintencenice
Did a nice job
Sharon Holtz
Warsaw indiana
03-May-2024
Product or service reviewed: Emmanuel
Emmanuel came out to do PM on my AC unit. He was very knowledgeable and explained everything throughout the process. Also, he had a great attitude and was very polite.
30-Apr-2024
Product or service reviewed: A/C
Emmanuel, did a wonderful job for us!
Charles Hunter
Leesburg, IN 46538
26-Apr-2024
Emmanuel did excellent work!
26-Apr-2024
Was prompt and pleasant and fixed the problem. He was also very knowledgeable.
Jillcaye Sanders
Warsaw Indiana
20-Apr-2024
Product or service reviewed: Emergency service
My 90 year old father in law needed service for his sump pump and Bill's sent a plumber right away. Dad was very happy with the service and impressed with the friendly knowledgeable plumber.
Gerhard E Koehlinger
Warsaw
19-Apr-2024
Product or service reviewed: Plumbing
Emmanuel was outstanding came knew what issue was and fixed quickly I'm very pleased with the service provided
17-Apr-2024
Product or service reviewed: Water heater restart
Speedy reply and restart.
05-Apr-2024
Product or service reviewed: rebuilt spiggots
Five star rating for Emanuel (Manny) for being prompt, timely communication and for explaining exactly what he was doing by showing me. Also a shout out to your receptionist Taylor for a cheerful and professional attitude.Thank you!
20-Mar-2024
Product or service reviewed: Service
5 star rating! Mike Gamble is very knowledgeable and fast service. He explains what he is doing or if there is a problem he makes sure the work is done in a timely manner. I highly recommend him for his hard work and dedication..
Joe Copada
Warsaw, Indiana
14-Mar-2024
Product or service reviewed: General plumbing work
Emanual has been great. We have our home, plus 4 rental properties that seem to be constantly in need of attention. He always gets her quickly, and does the job efficiently.
08-Mar-2024
Product or service reviewed: Furnace
Technician: Mike R. & Jeff M.
We have had Bill's Heating out to check our furnace each fall and air conditioner each spring, since the early 1990's. This year the technician found that the heat exchangers had large cracks in them. Needing a replacement, we chose an American Standard Gold 80% furnace and Aprilaire air filter. Today, Bill's just finished installing the new system. Everything went well, the new system is installed perfectly and everything cleaned up spotlessly. We are very satisfied with the new furnace and installation. The crew was very professional and friendly. We highly recommend Bill's Heating for their professionalism and quality of products, and will continue to recommend and use, their services in the future.
06-Feb-2024
Product or service reviewed: American Standard air conditioner, American Standard Furnace, Aerus Air Scrubber, AprilAire Humidifier
My husband and I were happy with Bill's Heating for decades. After my husband passed, I signed up for the yearly maintenance plan, and I love that peace of mind. It was time to replace my 19-year-old HVAC, and I only wanted Bill's. Chance is an awesome salesman and Brian is wonderful heading installation, but everyone from Bill's gets a gold star. They are all well trained and polite and everyone takes the time to wear shoe covers. Thank you, Bill's!! You've earned my trust!!
05-Jan-2024
Product or service reviewed: Furnace checkup
Dakota was the best. On time, professional and answered all my questions. He's very personable and a pleasure to have around. Wouldn't ever use anyone other than Bill's Heating.
Karen Johnson
Elkhart Indiana
02-Jan-2024
Product or service reviewed: ignitor and I don't know what else lol
I am so happy and thank you so much Dakota for being prompt, courteous and knowledgeable. Oh yea likes dogs and cats.. but seriously I feel so much safer with the furnace fixed.. and can tell the difference in the air. Will be using them again if needed and highly recommend this company
12-Sep-2023
Product or service reviewed: Motor/AC/Heating
Awesome costumer service,quickly done after motor came in,10/10 definitely! Thanks for having great people working for you!
Joslin Marazita
South Bend
01-Sep-2023
Product or service reviewed: connected us to city water; a HUGE JOB
EXCELLENT, PROFESSIONAL WORK. It was a JOY to see each person working & problem solving with excellence and doing professional work with JOY. And it was hard work. We highly recommend them.
Connie & Gary Butler
GOSHEN, IN
03-Jul-2023
Product or service reviewed: Plumbing
I called Friday and had two technicians at my place first thing Monday morning. They were very clean, professional and efficient. They solved my plumbing problem, tested thoroughly, told me about next steps and never pressured me at all to have more service done or to buy any products from them. I will be referring to friends and family!
Sawyer Landes Biddle
Goshen IN
19-Jun-2023
Product or service reviewed: Air Conditioner repair
Technician: Kevin Phillips
AMAZING SERVICE. I texted Bills on a Sunday evening at 10:30 because our renters were experiencing difficulty with the central air. I received a call back at 7:00 AM and the problem was fixed by 9:00 am. Kevin was knowledgeable and very professional. Thanks to Bills for saving the day!!!
Bradley Anderson
Syracuse, IN
16-May-2023
Product or service reviewed: A/C Service
Derek serviced my A/C unit this morning and did a great job. He meticulously cleaned it better than anyone ever has. He was on time and very organized and efficient. Kudos!
05-Mar-2023
Product or service reviewed: forced air and hot water furnace/water heater
Technician: Chance, Mike, Kevin, Jeff
Recently we found ourselves without heat when our furnace failed. Bill's Heating gave us great service. Chance Starcher as well as the installation crew Mike, Jeff and Kevin took care of our problem and we received heat in a short amount of time. They were courteous and helpful to us during the installation of our furnace system. We are deeply thankful that they took care of us in our elderly years. We would highly recommend to anyone. Thank you to all at Bill's Heating
11-Jan-2023
Product or service reviewed: Tankless gass water heater
So very pleased with installation by Mike. Super efficient, knowledgeable, and pleasant to work with. Discusses important items with customer. So glad I went with this company.
Margie Carroll
Spokane Valley
18-Nov-2022
Product or service reviewed: Plumbing
Technician: Rick and Logan
Rick and Logan took care of a number of plumbing issues in our older home. They were professional and polite and took care of all our plumbing needs quickly and successfully. I highly recommend Bills Heating for any and all service needs.
30-Sep-2022
Product or service reviewed: Fall maintenance
W O W! What a pleasant experience from beginning to end. Professional, courteous, friendly, respectful and knowledgeable, our tech was on point. Far too many times you hear only the bad or suggestions on how to improve a business but the is absolutely nothing to be done to improve the level of service and kindness Bill's associates provide. Thank you!
29-Sep-2022
Product or service reviewed: Replaced toilet with American Standard Cadet.
We could not be more happy with Bill's Plumbing. Great job and great toilet. We will never call anyone else for any future plumbing needs.
Dave Nash
Milford, Indiana
25-Aug-2022
Product or service reviewed: Air conditioner
Great job !!! I highly recommend them !
12-Jul-2022
Product or service reviewed: Replaced A-coil
Technician: Derek Watson Best company by far!! Dealt with many companies before Bills and none accepted my warranty. Bills did an excellent job. Derek was awesome, the job wasnt an easy one but he managed to get it done under hot temperatures up in an attic. Much respect to him for being such a great employee to a great company! Thank you Bills !
30-Jun-2022
Product or service reviewed: Replaced furnace and A/C
I have had a lot of experience with contractors of all kinds. Bill's Electric was a first. Asked for a bid on Saturday, accepted bid on Sunday and furnace and A/C were replaced on Monday. Absolutely first class all the way with every contact. Tara set up bid, Keith did the bid, Danielle scheduled the job, and James and Gabe did the job. Five stars are not enough.
14-Jun-2022
Product or service reviewed: Fresh air return register
Mark Pinkerman was so helpful in finding a register cover that fit perfectly!!! I called yesterday, and the product was there and ready for pickup even with a power outage!!! Hes awesome!!!
Linda Trenshaw
Goshen, Indiana
08-Jun-2022
Product or service reviewed: a/merican Standard Furnace and Air Conditioner
Bill's came through when other HVAC companies wouldn't. It was the first really hot day of the year and our AC system would not work. The tech from Bill's analyzed the system and concluded that the AC compressor was locked up. Best solution would be a new system because the current one was 31 years old. The new system was installed quickly, given the back log of service calls and installs. Installers Mike and Gobana did an amazing job of fitting the new furnace to the existing ducting. They were on time and truly professional in every way. When they completed the install they left behind no mess and no trash. Everything was cleaned and all surfaces were protected with tarps. This was a pleasant experience in a rather trying time. I would highly recommend Bill's for HVAC installs and repairs.
16-Feb-2022
Product or service reviewed: Motor for furnace
Love Bills Heating and his staff. A big THANK YOU for diagnosis of problem and repair of my old furnace. I'm rockin some heat now!
30-Jan-2022
Product or service reviewed: Furnace Repair
Can't say enough nice things about this business. We built a new house and the contractor used Legacy heating and air to install the HVAC stuff. AC worked great but had problem with the furnace for 2 years with numerous service calls and a couple of parts replaced on a BRAND NEW FURNACE! I finally decided to have someone else take a stab at it. It was late into the evening but, the tech that came out was professional and courteous the entire time. He had the problem figured out within 1 hour and ordered the part to fix it. Apparently something with the propane flow was incorrectly set up when it was installed and now needed to be replaced. The next week another tech came by to install it and adjusted the propane flow. This is the 2nd winter now and I have not had a problem since I called these guys. No more cold winter nights like the first 2 years.
29-Jan-2022
Product or service reviewed: service
Did a great job was very helpful ! Thanks
26-Jan-2022
Product or service reviewed: Furnace repair
I saw a TV ad for Bill's Heating a while back & wrote the phone number down in case I ever needed it. The ad impressed me, as they seemed like an honest company. My furnace began making an unusual sound & my long time furnace man in South Bend said he was closing his business due to his serious illness. I called Bill's & they were able to give me an appointment that same day. The office staff was helpful, professional & caring. When the tech arrived, he was polite & courteous & had a pretty good idea of what was wrong as I described the furnace issue. He was capable, energetic & took a lot of time to do the repair. He didn't try to sell me something I didn't need & I appreciated that. There was good follow up after the appointment & my furnace is operating well, just as it should. The happy ending to my story is that Bill's has a new loyal customer - me!
17-Jan-2022
Product or service reviewed: New heat exchanger installed in my furnace
Technician: Jeremy Gregory
I wish I could remember the service man's name. He introduced himself as soon as I opened the door, but I soon forgot (I'm old). He cam the morning of 1/17/2022. Totally impressed. Exceeded expectations. The most professional and polite service person I have ever had in my home. But ALL my experiences with Bill's have been very positive.
02-Nov-2020
Product or service reviewed: Plumbing
We are so appreciative of the fast and efficient service of the technician. The best part is he left no trace behind where shows how conscientious he was. Thank you.
Keith and Nancy Bennett
Elkhart
30-Oct-2020
Product or service reviewed: New furnace and AC
Technician: Mikey Durbin and Gobana Kitabo
Outstanding installation by Mikey and G• Here at 7:30 to 4:30 yesterday and did a great job• Have been a Bills customer since 1980,
Jim and Rosie Hamilton
Goshen
21-Oct-2020
Product or service reviewed: Fixed non working furnace
Technician: Andrew Miller
Furnace quit working at 11:45 pm. Called Bill's at 7:30 am and it was fixed same day by 3:30. Our repairman Andrew was friendly and had us with heat in no time. We are a first time customer and will definitely use them when needed. Thank you !
04-Aug-2020
Product or service reviewed: A/C and furnace service
My technician Derek was so thorough and helpful! Thank you for the great service!
10-Jul-2020
Product or service reviewed: Air Conditioner maintenance
Satbir was very nice and competent. As I tend to talk too much..he listened. Poor guy..he did good. Very friendly. Another winner working for you.
Marcia Bechtold
Middlebury
18-Apr-2020
Product or service reviewed: Plumbing
Technician: Lamar Schrock
I had non emergency plumbing issue. Bill's tech was on time and very careful about keeping everything clean as well as being quick and efficient. I thank them for their wonderful service.
19-Jan-2020
Product or service reviewed: Ignitor
My furnace quit working on saturday afternoon 1-18-20 I got on bill's website and sent them a message. They contacted me back within 5 minutes and I told him what my situation was and what I needed. He then met me at there shop 40 minutes later and sold me the part I needed without any service call fees or other charges. Unbeatable customer service. Thanks bill's nice to know that there are still companies that care and willing to go the extra mile for there customers. Thanks Ron
